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Our Dedication to Honest Journalism

Factchecking on Dolcevia.com

Since our inception in 2008, the accuracy of our content has been central to the mission of Dolcevia.com. We take false news very seriously and we employ several fact-checking guidelines to make sure that our content is as accurate as possible and is first hand. We will never copy, paraphrase or narrate an opinion of a third party without making sure that the information is factual. If it is not factual, anecdotal or part of folkore, legend or superstition this will be clear from the context, style of our editorial content. In the case the content is sponsored the article will clearly be marked with the phrase 'sponsored content'. In some rare cases content is published as part of a press release by a regional tourism entity which we can publish and this will be mentioned as 'press release'. However we retain the obligation to factcheck before publication. We do our best to ensure that information on the website Dolcevia.com is therefore factual and accurate however we somtimes must rely on third parties, such as event organisors, that their information is factual and therefore we cannot be held accountable for third party mistakes or the release of information which does not obide by copyright laws in the United States, France, the Netherlands, Italy or Belgium. In the case that erronous or false information is published we have the obligation to correct the content as soon as possible and off to publish a retration if necessary. Dolcevia.com is non-political and we do not have any affiliation with any political movement or any government body.

Ownership

Dolcevia.com is owned by Harper Douglas Max registered a the Chamber of Commerce in Nice, France under SIRET number 894317775, our address is 10 Rue Blacas 00600 Nice FRANCE. Our Legal Department Head is Ms. Erin Anselmo and our Managing Editor is Elisabeth Bertrand who can both be reached using the form provided below. If you do not want to use the form you may also use the email address: elisabeth@dolcevia.com.

Ethics Policy

We care a lot about doing a good job. Following is a full description of our company's Code of Conduct, which serves as a manifestation of our dedication to excellence. All employees, freelancers, and partners of the company, along with the editorial staff, are expected to abide by this Code. If there's an error, please let us know so we can fix it. Please use the link to the Complaint Form below to get in touch with our complaints and customer service team if you have any feedback or complaints about editorial content - either in print or online - or about the conduct of our journalists while on the job. Please contact our managing editor at (elisabeth@dolcevia.com) if you have any questions about filing a complaint.

Context is crucial

When there is a compelling "public interest" in sharing a story, it may be acceptable to bend the rules. Some examples of this are preventing harm to individuals or communities, identifying and reporting wrongdoing, and ensuring the safety of the public. It goes without saying that 'interesting to the public' is not the same as 'the public interest. When deciding what is or is not in the public interest, context is crucial.

Editing and pre-publication approval

As a journalist or freeelance journalist you are expected to work closely with the editors, as well as to conduct any pre-publication checks and research mandated by your editors, the company's legal counsel, or other appropriate executives. As such, those involved in the story's creation and dissemination should take the following precautions to put themselves in the best possible position to defend against any potential claims or complaints: your behaviour prior to publication must be impeccable; you should make every effort to get the facts right, conduct the necessary research, and, if relevant, request a response from the subject of an article. If there's something you're not sure about, it's always a good idea to get some expert advice. Be aware of the need to familiarise yourself with legal applications, and make sure you are up-to-date on all information provided on legal and compliance subjects. If you have any concerns about whether the publication of any material in which you have been involved complies with all legal and regulatory requirements you must bring this up in an open and honest manner and disclose all relevant information to the managing editor.

Presenting oneself and interacting with the general public or companies

You will have numerous conversations with people as part of your job. Unless there are compelling reasons to protect the public interest, you should always identify yourself as a journalist and that your work for Dolcevia.com when questioned. You are not allowed to threaten anyone or follow them around relentlessly. You must comply with requests to end questioning, contacting, filming, or photographing subjects. Although public interest exemptions are possible here, they are rarely granted. If there is a complaint about your behaviour, you should talk to the managing editor before anyone else. If someone requests no further contact via email or social media, you should respect their wishes just as you would if you were speaking to them in person or on the phone. If someone you know has recently lost a loved one, you should approach your questions with extra compassion and discretion. When visiting someone in a hospital (or other medical or care facility), you should ask permission from the facility's administration first. Without permission from parents and the school administration, you are not allowed to approach students or children. You should check with the managing editor if you have any questions about compliance requirements.

Our sources

Whenever possible, two independent and credible sources should be used to confirm an investigative story's or an allegation of wrongdoing. There may be times when the evidence you've gathered from a crucial source needs to be formally presented (eg by preparing a witness statement). In such a case, it's possible you'll want to consult a lawyer. A source that needs to remain anonymous should not be traceable through your notes or the information on your phone or other device.

Online research

When gathering information for a story, you should exercise caution when using the internet or social media, both in terms of the veracity of the information or identification you find and the ownership rights you acquire (eg copyright). Remember that just because something is viewable online (including on social media), does not mean it is free to use from a legal standpoint. The correctness and confidentiality of information is important, but so is determining whether or not the material can be copied or adapted without the permission of the owner of the rights and whether or not doing so will incur a fee. If you want your readers to know where the information they're reading came from, you must provide proper attribution. Think about whether any of the information you have access to, especially on social media or in historical documents, could be considered a contempt of court in the context of the ongoing legal proceedings you are involved in.

Working with minors

Reporters are not automatically barred from interacting with children or using their quotes in print. Except in cases of extreme public interest, you need the permission of the child's legal guardian before discussing any issue that could affect the child's well-being (likely anything personal). Consent from a teacher, non-custodial parent, or other family member (e.g., grandparent) is usually insufficient. Always double-check the age of a child if you have any doubts by asking them directly. It is up to you to prove your age.

Adapting the narrative to protect the public

Responsible journalism requires you to preemptively correct any potentially damaging references to a subject before they are published. In the interest of objectivity, it is important that the subject be given a chance to correct any factual errors and provide commentary on the story. The stakes of an accusation increase in proportion to the importance of giving the subject a fair hearing. In some cases, such as when covering a court case or when a subject has specifically requested not to be contacted, exceptions may be made. Consult with the Managing Editor or our legal department if you need help deciding if a public comment period is required. In the absence of special circumstances, a request should be sent outlining each allegation and providing the subject with a reasonable amount of time to respond (sometimes it may be useful to send a repeat request). Consider the subject's time zone and whether or not they are available on the weekend or at night when making requests. Additionally, be as detailed as possible in your query.

Keeping notes and records

You should take careful notes or keep other contemporaneous records of any conversations or exchanges that take place prior to publication and keep them in case you need to produce them as evidence in court. Key telephone conversations with people to whom you have identified yourself as a journalist may be recorded for use as a background aid in place of or in addition to handwritten notes. Make it crystal clear from the start that you intend to release the recording publicly, and get permission to do so (note: subterfuge, and its public interest justifications, is dealt with below). Keep duplicates of any web pages, tweets, pictures, posts, or videos downloaded from the internet that contain the information you need. Disputeable or potentially controversial content should be captured via screen capture before it disappears from the internet or is deleted.

Independent journalism and thorough research

Before Dolcevia.com uses a freelancer to provide any type of investigative work we have to understand who this person is and do the due dillegence regarding his/credentials. This means checking references and looking into their previous projects. Never hesitate to bring up a problem with your managing editor if you have any doubts about how to handle it.

Money exchanged for information or leads

We do not compensate anyone for supplying us with information that could be used to violate the rights of a third party. However, there are theoretically acceptable situations where such a story could be published, if it serves the public interest. Paying a source for information requires approval from our managing editor. Parents of minors shouldn't be paid for information about their child's welfare. No payments or promises of payment may be made to witnesses in criminal trials; no payments may be made to individuals who may reasonably be expected to be witnesses in future trials except in the public interest; and no payments may be made to convicted criminals or their associates for any material relating to their crime except in exceptional circumstances. Importantly, you should be aware that it is always illegal to bribe a public servant, including a police officer.

Excessive covert operations and unethical or illegal reporting practises

As an employee or freelancer working for Dolcevia.com you should never break the law. Those who wish to engage in any form of deception for journalistic purposes (including situations in which they do not identify themselves as journalists when making enquiries) must first obtain written approval from the managing editoror our legal department. It's crucial that this occurs early on so that a complete record of the decision-making procedure is kept and can be retrieved when needed. Any undercover investigation, no matter how seemingly insignificant, should be discussed with the managing editor and our legal department. Failure to get advance approval could lead to non-compliance with the company’s Code or a tainting of crucial legal evidence. You should immediately notify the managing editor if you did not have time to seek approval in advance, or if an outside journalist or entity has come to us with evidence obtained through subterfuge.

Processing Complaints

In the event that you receive a complaint about a story in which you had some involvement, please direct the reader to the online complaint form. No response, no matter how small, should be made on your own initiative. An admission of liability on the part of Dolcevia.com could be inferred from any indication that redress is possible, such as an apology or correction, a promise to update the online article, or the publication of a letter. Hence, you should not do so without the express approval of the managing editor or the head of legal. You should co-operate fully with any investigations undertaken by the managing editor or the head of legal in response to such complaints, and make full disclosure of all information, including documentary evidence, in your possession or of which you are aware.

Corrections

If we make a mistake and publish false information, we must immediately rectify the situation. Take corrective action only after consulting with the managing editor and, if necessary, the head of legal.

Complaints form